Privacy Policy

Introduction

We, METRAVELINDO, are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information that we obtain.

Information We Collect

Personal Information: Name, email address, phone number, home address, and other identifying information.

Travel Information: Travel details, travel preferences, and other related information.

Payment Information: Credit card data or other payment information.

Technical Information: IP address, device type, and usage information collected through cookies and similar technologies.

Use of Information

Service Provision: Arrange and manage your travel bookings.

Communication: Contact you regarding bookings, special offers, or other important information.

Marketing: Send promotions, special offers, and other information that may interest you.

Service Improvement: Analyze the use of our services to improve user experience and service quality.

Use of Information

Service Provision: Arrange and manage your travel bookings.

Communication: Contact you regarding bookings, special offers, or other important information.

Marketing: Send promotions, special offers, and other information that may interest you.

Service Improvement: Analyze the use of our services to improve user experience and service quality.

Information Sharing

We will not sell, rent, or trade your personal information to third parties without your consent, except as required by law or to provide the services you request.

Information Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email or notices on our website.

Changes to Privacy Policy

If you have any questions or concerns about this privacy policy, please contact us at info@metromatika.com or +62 8777 6660 615.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.